We, Computing Assisted Practice Solutions (CAPS) respect and make all attempts to protect the privacy of the visitors of our website, www.caps28.com (CAPS28 here on) (including but not exclusive to all its variants, editions, sub-domains, add-ons, and ancillary products, etc.), and of our users namely, dental practitioners, patients, vendors or visitors who use our services offered. This document states how CAPS28 collects and uses any information, including personal information, which the user submits, gives or uploads on the website.
We collects personal information provided by the user voluntarily and the user agrees to the use and processing thereof. Such data is only collected by us where it is necessarily required for our business operations. It will be the responsibility of the user to ensure that the personal information (including but not limited to name, gender, date of birth, mobile number, email address, your practice (used synonymously with 'clinic' here on) address, etc. shared through CAPS28 website is subject to and is in compliance with the applicable laws and regulations. We assist dental practitioners to organize and maintain their clinics and patient related information through our services and in the process collect medical and dental related information about the patients, or visitors to their respective dental practices. The authenticity of this information lies with the respective dental practices.
When you use CAPS28, we may passively collect non-personally identifiable information about you via certain internet technology tools. This information consists of your IP address, cookies and web beacons, as well as information regarding the type of browser and operating system that you use, along with other similar analytic data. The 'IP address' is usually associated with the network location and physical location from where the website is accessed, 'cookies' refers to electronic data stored by user computer and 'web beacons' refer to Internet tools, such as transparent images on the Website or in emails that we may send to you that help us to determine, for instance, whether a page has been viewed or an email opened.
If the service is accessed from the mobile then permission will be asked to access your geographic location based on the location of your mobile device and the data will be used to improve our services.
We may also use information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes and may share otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. We may also ask that you participate in anonymous surveys, which allow us to collect additional data to help us improve our services. Participation in such surveys is voluntary and is not connected to any of your personal information. CAPS28 may use third party service providers to assist us in collecting and analysing this non-personally identifiable information.
We will use the information to contact and communicate with users about ours services, to send marketing materials (user can choose opt-out option), for research purposes and to generally improve the content and functionality. We will use the information to tailor our services for customised user needs such as billing, identification and authentication.
We may also share the information with its third-party service providers (such as hosting partners) to provide the necessary hardware, software, networking, storage, and other services that are required for us to operate our services smoothly and to maintain a high quality user experience. We do permit our service providers to use the information we share for their purposes.
We make every attempt to protect personal user information against loss, misuse or alteration by taking extensive security measures. We do not sell, rent or lease user personal information to third parties. To protect user data we implements adequate technology and it is stored either with secure cloud service partners or a technology infrastructure. Although we provide appropriate firewalls and protections, we cannot guarantee the security of any personal information.
We will not be responsible for any breach of security or for any actions of any third parties that receive the user information or events that are beyond the reasonable control of CAPS28 including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it. We shall not be responsible for any loss or misuse of data caused due to the acts or negligence by our users.
We keep records of telephone calls received from and made to you for the purpose of administration of services, research and development.
Any grievance or complaint, in relation to processing of information, should be addressed in writing to CAPSVX Pvt. Ltd. Opposite Alexis Hospital, Near Tata Motors, Mankapur, Nagpur, India.